Service Agreement

01 The Engagement

This Service Agreement ("Agreement") sets out the standard terms that govern consulting engagements between Rynova Engine ("we," "us," or "our") and its clients ("you"). Services are provided according to a written scope agreed for each engagement, which defines the deliverables, timeline, and price. Where a signed scope and this Agreement differ, the signed scope controls for that engagement.

02 Scope of Work

Our Services are advisory in nature and result in written recommendations, assessments, documentation, and coordination materials. The Services expressly do not include licensed professional engineering, stamped or certified drawings, manufacturing, repair, installation, construction, or regulatory certification. Where such work is required, you are responsible for engaging an appropriately licensed provider.

03 Engagement Process

A typical engagement follows these steps: you submit a request; we prepare a written scope; you approve the scope; we perform the work; we deliver the results; and we provide one clarification round so the deliverables are fully understood. No work is performed and nothing is billed until a written scope is approved.

04 Fees and Payment

Prices shown on our website are starting points; final pricing is confirmed in your written scope before work begins. Invoices are due within the period stated on the invoice unless your scope says otherwise. We may pause work on past-due accounts. Applicable taxes are your responsibility unless stated otherwise.

05 Client Responsibilities

So that we can do effective work, you agree to:

• Provide accurate, complete, and timely information;
• Make relevant personnel, documents, and context reasonably available;
• Review deliverables and give feedback within the agreed timeframes;
• Independently verify and validate any recommendation before implementing it.

06 Timeline and Delays

Timelines in a scope are estimates made in good faith. Delays caused by late information, delayed feedback, or changes in scope will extend the timeline accordingly, and we are not responsible for the effects of such delays.

07 Changes to Scope

If you need work beyond the agreed scope, we will handle it through a written amendment, which may adjust the price and timeline. We are not obligated to perform out-of-scope work without such an amendment.

08 Deliverables and Acceptance

Deliverables are provided in the formats stated in your scope, typically including an editable version. Each engagement includes one clarification round unless otherwise agreed. Deliverables are deemed accepted after the review period stated in your scope, or upon your written acceptance, whichever is earlier.

09 Confidentiality

Each party agrees to protect the other's non-public information disclosed during an engagement and to use it only for the purposes of that engagement. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

10 Intellectual Property

Upon full payment for an engagement, you receive a license to use the deliverables prepared specifically for you for your internal business purposes. We retain ownership of our underlying methods, frameworks, templates, and know-how. See our Intellectual Property Policy for details.

11 Warranties and Disclaimers

We perform the Services with reasonable professional care and skill. Beyond that, the Services and deliverables are provided "as is," and we make no other warranties, express or implied. We do not guarantee any specific operational, financial, or business outcome. See our Disclaimer.

12 Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, and our total aggregate liability for an engagement will not exceed the fees actually paid for that engagement. See our Limitation of Liability page.

13 Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your implementation decisions, your use of the deliverables, or your breach of this Agreement, except to the extent caused by our gross negligence or willful misconduct.

14 Term and Termination

This Agreement applies to each engagement for its duration. Either party may terminate as provided in the written scope, or where the other materially breaches and fails to cure within a reasonable time after notice. Provisions that by their nature should survive — including confidentiality, intellectual property, limitation of liability, and indemnification — will survive termination.

15 Independent Contractor

We act as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.

16 Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural events, outages, or other circumstances that could not reasonably be foreseen or prevented.

17 Governing Law

This Agreement is governed by the laws of the State of Missouri, without regard to its conflict-of-law principles, and the parties agree to the exclusive jurisdiction of the state and federal courts located in Missouri, unless otherwise required by applicable law.

18 Entire Agreement

The written scope for an engagement, together with this Agreement and our Terms of Service, constitutes the entire agreement between the parties for that engagement and supersedes prior discussions on the same subject.

19 Contact

If you have questions about this Agreement, you can reach Rynova Engine through the contact information on our Contact page.